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This Privacy Policy is intended to describe the management methods of the website attributable to the https://www.falpa.eu/, domain owned by FALPA® snc - Via Rio del Vallone, 7/9 - 20040 CAMBIAGO (MI) - P. IVA 00916750961, in reference to the processing of personal data of users / visitors who consult it.

FALPA® processes the personal data of users / visitors to the website, in full compliance with the provisions of the Italian national legislation on privacy and, in particular with EU Reg. 2016/679.

Access to services provided through the website (or requested directly by the user through the website) such as, for example:

  • request for information about the company's activities / products
  • download of technical material related to the products is subject to the sending of personal data by the user / visitor.

The acquisition of such data (eg company name / surname, email address, telephone, etc.) is the essential prerequisite for being able to respond to requests made by the user / visitor.

They will be processed mainly using computerized methods solely for the purposes connected to the correct provision of services and in full compliance with the provisions of the EU Reg. 2016/679.

They will also be visible / accessible only:

  • to the end user as a direct user;
  • to the staff of FALPA®;
  • to any third parties connected to FALPA® as responsible for the correct management and operation of the system, FALPA® collaborators / suppliers for carrying out specific communication and service provision activities.

In any case, any sending of data by users, even if it occurs by sending a form from the website, always provides an information sheet and the acquisition of consent where necessary and foreseen.

Personal data is processed by employees and / or associates who are formally appointed to be in charge or responsible for data processing as required by EU Reg. 2016/679. This data is not subject to disclosure.

Data processing is carried out using computerized and manual tools for the time strictly necessary to achieve the purposes for which the data was collected and, in any case, in compliance with the regulations in force on the subject. If data is provided as part of a timely request for information, it will be kept for a period of time equal to the days deemed necessary by the company to handle the request. In the event of a password request for access to restricted areas, the user's data will be kept until a request for deletion is submitted by the user.

Specific safety measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access.

Server-side sessions are used on the website and logs could be collected to guarantee the correct use of the service.

By session, we mean the informative data, active for the entire duration of the connection on the host server, which allows a continuous use of the service.

Users / visitors have the floor to exercise the rights provided by EU Reg. 2016/679. THE DATA SUBJECT HAS THE RIGHT TO REQUEST: access, rectification, deletion of personal data, limitation of processing, as well as data portability. THE DATA SUBJECT HAS THE RIGHT TO OPPOSE: to the data processing and to revoke the consent at any time without prejudice to the lawfulness of the data processing based on the express consent before the revocation. Furthermore, the data subject may lodge a complaint with the supervisory authority.

At any time, by submitting the request by mail, fax or e-mail, it is possible to request the total deletion of the data provided, except for that that will eventually be stored as required by the legislation in force.

The data processor, FALPA® snc, can be contacted at the following contact details: info@falpa.eu – Tel. + Fax + – Falpa® snc - Via Rio del Vallone, 7/9 - 20040 Cambiago (MI).

Information request form for generic or specific products

The request for information through the form in the “contact details” section is subject to the sending of personal data by the user / visitor which is the essential prerequisite for the purposes related to the management of the request or to be able to respond to requests made by the user / visitor, for example to be able to contact the user again in order to provide the requested information.

The contact form is also the tool through which, by entering the requested data, it is possible to request the credentials necessary for downloading the documents on the website.

The provision of data is mandatory for the purposes related to the management of the request for information or to be able to respond to requests made by the user / visitor. In case of missing or incomplete communication of data it will not be possible to fulfill the user's requests.

The data, subjected to appropriate safety measures, will be processed, manually and electronically, by the persons in charge of the company and by managers in charge of services connected to the above, for example administrative, or management of commercial relations and communication staff. The data may be disclosed to third parties within the limits strictly pertinent to the purposes indicated.


The website uses technical cookies for website operation purposes and analytical cookies for statistical purposes.

In this perspective, in fact, some of the operations on the site could not be carried out entirely without the use of technical cookies, such as authentication, validation, management of a browsing session, management of multimedia content, personalization. In this case cookies are technically necessary in order to allow you to move around the website and fully utilize its features. The cookies the website uses are those of google analytics and the cookie of the bar cookie.

The company therefore informs that are also used cookies that collect information on how users use the website (so-called "analytics" cookies), for example, which pages are most visited. These cookies do not collect information that identifies the visitor, in fact all the information collected for statistical purposes only (and not even for profiling or marketing purposes) is aggregated and therefore anonymous. There is therefore no possibility of tracing back to the identification of the individual user.

This website uses the Google Analytics service, provided by Google, Inc. (full information on https://policies.google.com/privacy?hl=it&gl=it ), which uses cookies to analyze how the users use the website. The information generated by the cookie also includes the anonymous IP address and is transmitted and stored on Google's servers.

Google will use this information for the purpose of:

  • analyze the use of the website;
  • fill out reports on the website's activities for the operators and provide other services relating to the activities of the website and the use of the internet.

By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

To provide website visitors the ability to prevent their data from being used by Google Analytics, you can download and install this browser plugin:


Cookies are generally stored in the directory of the browser files to be read and re-transmitted to those who originally created the cookie on the next visit to the website.

It is possible to view cookies using most text editors simply by clicking on them. In the following links, it is explained how to view cookies in some browsers.

It is necessary to refer to the information on cookies provided by the browser itself, for other types of browsers or in the case of mobile phones.

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic

The company may not always be able to control third-party cookies through the website, also taking into consideration the general functioning of the Internet and websites. This is especially true in cases where the Web page contains so-called embedded elements: texts, documents, images or short videos that are stored elsewhere, but displayed on or through our website. If the website detects a cookie of this type not listed above, please let us know . Alternatively it is possible to directly contact the interested third parties to ask for information on the cookies they send, for what purposes, what is their duration and how they guarantee the privacy of the users.

How to manage cookies on the device

It is possible to disable, limit, block the use of cookies by acting on the settings of your computer using the browser settings. It is also possible to delete all cookies or activate a warning message when cookies are stored. Browsers use different modes to disable cookies and the settings are modified following different procedures, but generally the commands can be found in the Tools or Options menu.

The settings must be changed separately in each browser and computer used. For this purpose we recommend consulting the Help / browser help menu. It is also possible to delete all cookies already present on the computer.

If the technical cookie storage block is set, the company can no longer guarantee the proper functioning of its website, in fact some functions may not be available. If you want to disable cookies on a mobile phone / smartphone, you need to consult the manual to find more information.

Most browsers are set to accept cookies automatically. However the user can express his own options regarding the use of cookies (accept, refuse cookies or decide to receive a warning message before accepting a cookie from the visited website) by changing the browser settings. Cookies can also be deleted by deleting the contents of the "cookie" folder used by the browser. Each browser has different procedures for managing cookies. Below is a link to the specific instructions for the most common ones:

Microsoft Edge: https://support.microsoft.com/it-it/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

Google Chrome: https://support.google.com/accounts/answer/61416?hl=it

Mozilla Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Apple Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

Contact details

The information sheets are periodically revised following changes to the website or the regulations. We are therefore authorized to change the contents of the information at any time and without notice. The most up-to-date version can be consulted on this web page.

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